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24 guides

Knowledge base

Written answers to what customers ask us most. If none of these help, open a ticket and a person will.

SEARCH GUIDES24 / 24
01 · Getting started

Your first week

From ordering to a live site.

Register your first .co.tz domain4 minChoose the right hosting tier5 minLog in to cPanel for the first time3 minPoint your domain at our nameservers6 minUpload your site with File Manager5 minInstall WordPress in one click4 min
02 · Email

Mailboxes and delivery

Setting up business email and keeping it out of spam folders.

Create a mailbox on your domain3 minConnect Outlook, Gmail or your phone6 minSet up SPF, DKIM and DMARC8 minWhy your mail lands in spam7 minForwarding and catch-all addresses4 minRecover a mailbox password2 min
03 · Domains

Registration and transfers

Everything about .tz names, renewals and moving registrars.

Which .tz extension can I register?4 minTransfer a domain to Moinfo6 minGet your EPP / auth code2 minTurn on auto-renew2 minManage DNS records7 minWhat happens when a domain expires5 min
04 · Billing

Invoices and payments

Paying, renewing and getting the paperwork your accountant needs.

Pay an invoice with M-Pesa3 minDownload a receipt or tax invoice2 minRead your account statement4 minUpgrade a hosting plan mid-term5 minCancel a service3 minOur 30-day money-back guarantee4 min